Very good used
Minor wear expected for age, with specific defects still disclosed.
Condition and after-sale guidance
The warranty that applies should be clear before purchase.
Eligibility and duration vary by part, condition and quote. Your written quote or invoice is the source of truth for coverage, installation requirements and exclusions.
Condition model
Used condition, described consistently.
Visible cosmetic wear
Usable condition with wear that should be shown in notes and photos.
Significant disclosed wear
Functional or repairable only where the exact damage and limits are stated.
Untested / rebuild / parts only
These states are explicit and must never be presented as tested stock.
If something is wrong
Keep the evidence and contact the team before further work.
- 01
Stop and identify
Do not continue installation or operation if doing so could cause damage or erase evidence.
- 02
Gather records
Keep the invoice, stock ID, vehicle details, installer information, photos and diagnostic findings.
- 03
Open a claim
Contact the team with the reference and a clear description of the issue.
- 04
Follow instructions
Return, inspection or testing arrangements depend on the part and claim circumstances.
Need help with an item?
Use the invoice or quote reference so the right record is found.
A general description without the stock ID, vehicle and purchase record can delay the review.